Address head office
LiRo Hotels & Apartments
Nauenweg 140
47798 Krefeld

FAQ

Everything you need to know at a glance here

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Where would you like to stay overnight?
LiRo Hotel Haus Andrea Kahrstrasse | Niederkrüchten
LiRo Hotels | Viersen
LiRo Hotels | Moers
LiRo Hotels | Oberhausen
LiRo Apartments Jägerstrasse | Krefeld
LiRo Apartments Gladbacher Strasse I Krefeld
LiRo Apartments Eppinghoferstrasse | Mülheim
LiRo Apartments Oberstrasse | Mülheim
LiRo Apartments Lohscheidt | Mülheim
LiRo Apartments Aktienstrasse | Mülheim
LiRo Apartments Sandstrasse | Mönchengladbach
LiRo Hotels | Solingen

FREQUENTLY ASKED QUESTIONS

What are the check-in/check-out times at LiRo Hotels?

Check-in is possible from 14:00 and departure until 11:00 in all LiRo Hotels & Apartments.

How can I check in at LiRo Hotels?

You can always check in to our LiRo Hotels directly after you have received your booking confirmation. Simply click on the link you receive by email and follow the instructions. On the day of arrival, you can then easily check into your room from 14:00 using your access code.

How can I check out of LiRo Hotels?

Check-out is automatic in our hotels & flats. Do you need an invoice? Please let us know. You will then receive the invoice conveniently by email.

How can I book hotels with LiRo Hotels?

You can book your desired LiRo location conveniently on our website or directly by telephone on +49 173 4219361 for Krefeld, Moers, Viersen, Solingen or +49 172 9715148 for Oberhausen, Mönchengladbach, Dortmund.

What means of payment does LiRo Hotels accept?

You can pay by credit card such as Master Card, Visa Card or Diners Card. For other payment methods, such as direct debit from your account or payment via PayPal, please contact us by email at info@liro-hotels.de or via our contact form. We also offer business customers the option of paying by invoice.

When do I pay for my stay?

You pay at the time of booking using your preferred payment method (credit card, direct debit, PayPal or bank transfer).

How long is the reception at LiRo Hotels open?

LiRo Hotels do not have a reception desk. You can check in and access your room at any time – without having to wait. All hotels are accessible to our guests 24 hours a day, 7 days a week via an access code.

Can I book breakfast at LiRo Hotels?

No, we do not offer breakfast at our locations. However, every room/apartment has a kitchen with a fridge (with the exception of single rooms in Viersen and Moers, which are explicitly offered without a kitchen).

Can parking spaces be reserved?

Parking spaces are generally free of charge at our locations, but are only available in limited numbers. We therefore ask you to make a reservation in advance by telephone or e-mail.

What is the best price guarantee?

The best price guarantee applies on our website. This means that we guarantee that you will not be able to book a cheaper rate on any other website.

How is a LiRo Hotels room equipped?

All LiRo hotel rooms are equipped with comfortable box-spring beds, 43-inch flat-screen TVs, free Wi-Fi, en-suite bathrooms with shower/WC and a kitchen with fridge (with the exception of single rooms, which are explicitly offered without a kitchen). Most rooms also have a desk with armchair.

Is there a hairdryer in the room?

Yes, all bathrooms are equipped with a hairdryer.

Are pets allowed?

Pets are not permitted. Exceptions are dogs for the blind, deaf and other comparable assistance dogs.

Are there accessible rooms in LiRo Hotels?

All our hotels have accessible rooms. Please contact us by phone or e-mail to make a booking.

How can I change or cancel my reservation?

To change or cancel reservations that have already been made, please contact our staff in the LiRo Hotels reservations department by telephone or e-mail.

What are LiRo’s cancellation conditions?

Reservations can be cancelled free of charge up to 24 hours before check-in. For later cancellations we charge 100% of the total price of your booking. Please refer to our terms and conditions for information on cancellation deadlines during trade fair and event periods and for group bookings (more than 4 rooms).

Bookings can be cancelled by stating the reservation number.

Our hotels

Our hotels are characterised by a high standard of classic luxury, ensuring that you won’t miss out on any comfort during your stay. From high quality bed linen to excellent guest services, at LiRo Hotel & Apartments our aim is to make you feel completely at home, no matter how far you are from home.

LiRo Hotel Haus Andrea Kahrstrasse | Niederkrüchten
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LiRo Hotels | Viersen
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LiRo Hotels | Moers
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LiRo Hotels | Oberhausen
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LiRo Apartments Jägerstrasse | Krefeld
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LiRo Apartments Gladbacher Strasse I Krefeld
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LiRo Apartments Eppinghoferstrasse | Mülheim
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LiRo Apartments Oberstrasse | Mülheim
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LiRo Apartments Lohscheidt | Mülheim
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LiRo Apartments Aktienstrasse | Mülheim
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LiRo Apartments Sandstrasse | Mönchengladbach
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LiRo Hotels | Solingen
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Die Standorte der LiRo Hotels & Apartments

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